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SAME DAY SHIPMENT
Receive your order fast with our same-day shipment service. Place your order by 3 PM, and we'll ensure it’s dispatched the same day.
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CUSTOMER SERVICE
Our dedicated customer service team is available to assist you with any inquiries, order issues, or product information. Your satisfaction is our priority.
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EASY RETURNS
Hassle-free returns within 14 days. If you're not completely satisfied, return your sneakers unworn and in original packaging for a full refund
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SECURE PAYMENTS
Shop with confidence knowing that your payment information is protected. We offer secure payment options including Credit Card, Klarna, and PayPal to ensure a safe shopping experience.
Return Policy
You can return unworn and originally packed sneakers within 14 days of delivery. To be eligible for a return, the sneakers must be:
- New and unworn (a short trial run in a clean indoor space is acceptable).
- Returned with all accessories.
- Free from creases caused by bending the toebox.
- In the original, undamaged box.
- Double-boxed to avoid any possible damage during shipping.
RETURN SHIPPING INSTRUCTIONS
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Pack the Item and Include the Return Form
- Print the return form.
- Place the sneakers, including the return form, in the package.
- Ensure the return is packed securely to prevent damage during transport.
- Including the return form is crucial for identifying your return. Returns without the form may be difficult or impossible to match to an order, causing significant delays in your refund.
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Send the Return
Send your package at your own expense by post or using another preferred shipping service to our returns warehouse. We recommend using a shipping method with tracking. Please use the address below:
Logsta - Sneakit Returns Department
Am Campus 2 / Objekt Beta 6C
2431 Enzersdorf an der Fischa
Austria -
Receive Your Refund
The purchase amount will be credited within 14 days after we have received and checked your return via the payment method used at the time of purchase. Please note that depending on the payment method, it may take longer or shorter for the amount to actually reach you.